Real results from real practices

Case Studies

An in-depth analysis of our projects — the problems our clients faced, the solutions we built, and the results we delivered.

DentalBridge API
Client: Gain AI

How Gain AI Scaled Across Dental PMSs Without Building Every Integration In-House

The Problem

Gain AI, a dental AI platform, needed to connect its product with practices using different Practice Management Systems (PMSs). Instead of building and maintaining each PMS integration internally, Gain AI needed a scalable solution to support multiple PMS environments.

The Solution

Gain AI partnered with Dentistry Automation and adopted DentalBridge API — a PMS-agnostic integration layer. This approach helped Gain AI reduce integration burden, keep engineering focused on its core AI product, enable clients across different PMS environments, and receive ongoing support from Dentistry Automation.

What You'll Learn

  • The PMS fragmentation challenge facing dental technology companies
  • How DentalBridge serves as a PMS-agnostic integration layer
  • How Gain AI avoided substantial engineering effort
  • The impact on client enablement and product focus
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DentalBridge API
Client: Innovate 32

Transforming Dental Data Analytics with DentalBridge API & Data Warehousing

The Problem

Innovate 32 needed a solution for their clients that struggled with fragmented data access, lack of real-time insights, and inefficient reporting. They needed a way to extract and analyze financial and operational data from their PMS, compare revenue totals and scheduling trends effectively.

The Solution

DA provided DentalBridge — a combination of an API and Data Warehousing. The solution automated data extraction, standardized it for analysis, and seamlessly integrated it into Power BI, giving Innovate 32 real-time visibility across all their practice partners.

What You'll Learn

  • How data warehousing and APIs enhance dental practice analytics
  • The benefits of Power BI integration for real-time financial insights
  • How automation improves decision-making and operational efficiency in dental organizations

"The DentalBridge API Solution has given us the real-time access we need to monitor and provide insight on day-to-day operations at practices for which we've recently partnered. Without this insight, we'd effectively be running blind."

Pete Bilan

SVP Finance · Innovate 32

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Insurance Verification
Client: Specialty Dental Brands

Automating Insurance Verification for a Leading Dental Group

The Problem

The client relied on manual methods for Verification of Insurance Benefits (VOIB), which was time-consuming, prone to errors, and inefficient. Staff had to manually check payer portals and update their Practice Management System (PMS), leading to delays and increased administrative burden.

The Solution

Dentistry Automation implemented an automated VOIB solution, integrating bots to streamline insurance eligibility verification. The system retrieved insurance details from payer portals, updated the PMS, and generated detailed eligibility verification reports in PDF format for easy access. The solution was HIPAA-compliant, ensuring data security and regulatory compliance.

What You'll Learn

  • How automation can reduce manual efforts in insurance verification
  • The impact of real-time, automated insurance verification on efficiency
  • The results and transformation obtained in the client's business
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Payment Posting
Client: Multi-Location DSO (6 Locations)

Automated Payment Posting Solutions to Improve Workflow

The Problem

A DSO was struggling with manually checking payments from Stripe and updating the details on their practice management software. Since the client has practices in 6 different locations, the process was becoming really difficult for them to handle and a waste of time and resources.

The Solution

Dentistry Automation implemented an automated way to pull the payment data from Stripe for each day and run an executable file to match the patient's data with the patient's plan — eliminating manual entry across all 6 locations.

What You'll Learn

  • Dentistry Automation's automated payment posting method
  • How it helped the client automate their business process
  • The results and transformation obtained in the client's business
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Claims Tracker
Client: Multi-Location DSO

Streamlining Claims Management with Automated Claims Tracking

The Problem

A DSO client was struggling with manual claims management and was having trouble finding the root cause of the problems. The client was struggling to keep up with changing regulations and compliance requirements, leading to missed claims, delayed/denied claims, and payment errors.

The Solution

Dentistry Automation's Claims Tracker automated the entire claims monitoring process, providing real-time status updates, proactive follow-up on aging buckets, and actionable insights to recover lost revenue. The solution also helped identify the root cause of claim denials.

What You'll Learn

  • Key features of Dentistry Automation's Claims Tracker
  • How the product streamlined various aspects of the client's claims process
  • The results and key benefits that helped the client
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DentalBridge API
Client: 130+ Location DSO

Helping a Dental Client Make Data-Driven Insights with PMS-Agnostic Tool

The Problem

One of our dental industry clients is a DSO that operates more than 130 dental practices. They contacted us to create a Data Warehouse to store the data and a means to extract all the critical data from their 15 unique PMS. This data would help them perform data analytics to get various KPIs and understand their business.

The Solution

Dentistry Automation built a PMS-agnostic data extraction and warehousing solution that unified data from all 15 PMS systems into a single, standardized data warehouse — enabling consistent KPI reporting and analytics across all 130+ locations.

What You'll Learn

  • How to unify data from multiple PMS systems at DSO scale
  • The impact of PMS-agnostic data extraction on operational visibility
  • How data warehousing enables consistent KPIs across 130+ locations
View Case Study

Related Case Studies

Explore more real-world examples of how Dentistry Automation transforms dental practices and DSOs.

DentalBridge API

How Gain AI Scaled Across Dental PMSs Without Building Every Integration In-House

Gain AI

DentalBridge API

Transforming Dental Data Analytics with DentalBridge API & Data Warehousing

Innovate 32

Insurance Verification

Automating Insurance Verification for a Leading Dental Group

Specialty Dental Brands

Want to see more?

Browse all our case studies to discover how we've helped dental practices and DSOs automate their revenue cycle.

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